Terms of Service

About these terms

These Terms of Service apply to the JMO Media website and to general enquiries made through it.

If we provide services to you, the specific scope of work, deliverables, fees, timelines, payment terms, and any project-specific terms will be set out in a separate proposal, quote, service agreement, or statement of work. If there is any conflict between these website terms and a signed or accepted service agreement, the service agreement will take priority.

Who we work with

JMO Media primarily provides services to businesses and business owners.

If you instruct us on behalf of a business, you confirm that you have authority to do so.

Services

JMO Media provides online visibility and marketing services, which may include:

• paid advertising management;
• landing pages;
• website copy;
• website optimisation;
• search visibility work;
• strategy and related marketing services.

The exact services for each engagement will always be agreed in writing before work begins.

Free Online Visibility Review

Any free review, audit, recommendation, or informal guidance provided through this website is for general informational purposes only and does not create a client relationship on its own.

A free review is not a guarantee of results, performance, revenue, ranking position, enquiry volume, or return on investment.

No guaranteed results

We aim to improve your online visibility, positioning, and the quality of enquiries you receive. However, we do not guarantee any specific commercial outcome, including leads, booked jobs, sales, rankings, conversion rates, or return on ad spend.

Results depend on factors outside our control, including your market, competition, pricing, service quality, location, sales process, budget, response times, and third-party platforms.

Quotes, scope, and payment

All fees, deposits, payment schedules, and refund terms are agreed in writing before work begins.

Unless otherwise agreed in writing:

• work may begin only after any required deposit or first payment has been received; and
• any changes to scope may require a revised quote, timeline, or fee.

Client responsibilities

You agree to provide the information, approvals, access, assets, and feedback reasonably required for us to deliver the agreed services.

You are responsible for:

• the accuracy of the information you provide to us;
• obtaining any internal approvals you need;
• reviewing deliverables within a reasonable time; and
• complying with applicable laws and platform rules in relation to your business, services, claims, and advertising.

Delays in providing content, approvals, access, or payment may delay delivery.

Third-party platforms and costs

Unless we agree otherwise in writing, ad spend, hosting, domains, software subscriptions, plugins, third-party tools, and similar external costs are separate from our service fees.

We are not responsible for the acts, omissions, outages, suspensions, policy changes, algorithm changes, account restrictions, or pricing changes of third-party platforms or suppliers, including Google, Meta, website hosts, domain registrars, analytics providers, AI platforms, and software vendors.

Intellectual property

Subject to full payment of all sums due:

• bespoke deliverables created specifically for you under a paid engagement become yours on completion and payment, unless we agree otherwise in writing; and
• we retain ownership of our pre-existing materials, know-how, methods, frameworks, templates, prompts, processes, and general intellectual property.

We may reuse our general methods, systems, and know-how across projects, provided we do not disclose your confidential information.

Confidentiality

We will treat non-public information you share with us as confidential and will not knowingly disclose it except:

• where needed to provide the services;
• where disclosure is required by law; or
• where the information is already lawfully public.

Portfolio rights

Unless we agree otherwise in writing, we may refer to completed work in our portfolio, case studies, and marketing materials. We will not publish confidential information or private performance data that has not been approved for sharing.

Website content and availability

We aim to keep this website accurate and available, but we do not guarantee that it will always be uninterrupted, error-free, or up to date.

Website content is provided for general information only and should not be relied on as legal, financial, tax, or regulatory advice.

Limitation of liability

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Subject to that, and to the fullest extent permitted by law:

• we are not liable for any indirect or consequential loss, or for any loss of profit, revenue, business, contracts, goodwill, opportunity, anticipated savings, or data; and
• our total liability arising out of or in connection with any services is limited to the fees paid to us for the specific services giving rise to the claim.

Termination

Any cancellation, pause, or termination rights for paid work will be set out in the relevant proposal or service agreement.

We may refuse or end an enquiry or engagement where we reasonably believe:

• the relationship is no longer workable;
• required information or approvals are not being provided;
• invoices remain unpaid; or
• continuing would expose us to legal, regulatory, reputational, or platform risk.

Governing law

These terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction, unless applicable law says otherwise.

Contact

JMO Media
Email: jamie@jmo-media.co.uk